Shipping Policy

Thank you for shopping with MAYUR Vision In Design. Every outfit is crafted with precision and care to ensure the finest quality. Please read our Shipping Policy carefully before placing your order.

1. Shipping Coverage

We currently ship across India.

International orders are not available through our website.

Customers outside India may contact us directly via WhatsApp to place a manual international order.

2. Shipping Charges

A flat shipping charge of ₹299 is applicable on every order unless otherwise mentioned during promotional offers.

3. Made-to-Order Products

Most products available on our website are made-to-order.

Your garment is specially prepared according to the size selected at the time of placing the order.

4. Production Time

Since every outfit is crafted after receiving your order, production generally requires:

8–9 Business Days

Production begins after successful payment verification.

5. Dispatch

Once your garment is completed and passes our quality inspection, it will be dispatched through one of our trusted courier partners.

6. Estimated Delivery Time

After dispatch, delivery usually takes:

3–10 Business Days

Delivery timelines may vary depending on:

Delivery location
Courier service availability
Weather conditions
Public holidays
Festivals
Other unforeseen circumstances

7. Courier Partners

Your order may be shipped through any of the following courier partners:

Delhivery
Blue Dart
FedEx

The courier partner will be selected based on your delivery location.

8. Order Tracking

Once your order has been dispatched, the tracking details will be shared with you via WhatsApp.

9. Store Pickup

Regular Store Pickup is not available.

However, if you wish to collect your order from our showroom, please contact MAYUR Customer Support before or immediately after placing your order.

Store Pickup requests are subject to approval.

10. International Orders

International orders cannot be placed directly through our website.

Customers outside India may place their orders by contacting us on WhatsApp.

Our team will assist with:

Product selection
Shipping charges
Payment process
Delivery timeline

11. Delivery Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

Weather conditions
Natural disasters
Public holidays
Courier delays
Government restrictions
Festivals

MAYUR Vision In Design shall not be held responsible for such delays.

12. Non-Serviceable Locations

If your delivery address falls under a non-serviceable area:

Our Customer Support team will contact you.
We may request an alternate delivery address.
If delivery is still not possible, our team will work with you to provide a suitable solution.