Once your order has been dispatched, tracking details will be shared with you via WhatsApp. If available, we will also provide the courier tracking number and tracking link.
No. All products included in one order will be shipped to the single shipping address entered during checkout. To ship products to different addresses, please place separate orders.
Yes, you can request a change to your shipping address by contacting our Customer Support Team as soon as possible. Address changes are subject to order status and may not be possible once the order has been dispatched.
Your order may be shipped through Delhivery, Blue Dart, Xpressbees, or FedEx. The courier partner will be selected based on your delivery location and service availability.
No. Creating an account is not mandatory. You can place an order through guest checkout without creating an account.
Creating an account allows you to:
- View your order history
- Save your shipping addresses
- Enjoy faster checkout
- Track your orders easily
- Save your favourite products to your wishlist
We understand that you are looking forward to receiving your order. If your order has not arrived within the estimated delivery time, please feel free to contact our Customer Support Team via WhatsApp or email. We will be happy to check the latest status of your order and assist you.
International shipping charges vary depending on the destination country, parcel weight, and courier service. International orders are currently not available through our website checkout. Customers outside India may contact us on WhatsApp for shipping charges, payment details, and delivery information.
Please refer to our Size Guide before placing your order. If you need any assistance, you can contact our Customer Support Team on WhatsApp for size guidance and recommendations.
To maintain the quality, embroidery, texture, and finish of your garment, we recommend dry cleaning only. Please avoid washing the product at home or using a washing machine.
The actual color, embroidery, texture, or finish of the product may vary slightly due to studio lighting, photography, and mobile or computer screen settings. Such minor variations are normal and are not eligible for replacement.
If your payment has been deducted but your order has not been confirmed, please contact our Customer Support Team via WhatsApp or email. Kindly share your payment screenshot, transaction ID, and registered mobile number so our team can check the transaction and assist you.
You may request order cancellation by contacting our Customer Support Team via WhatsApp or email within 24 hours of placing your order. Cancellation requests are subject to review and approval. As most products are made-to-order, cancellation may not be possible once production has started.
MAYUR Vision In Design does not offer refunds, returns, or exchanges. Since most products are made-to-order, we request customers to carefully review the product details and size guide before placing an order.